Terms of service

Refund Policy

TAN-8 Return Policy

We stand behind the quality of every TAN-8 order. Due to the nature of ingestible products, we only accept returns in limited circumstances.

Damaged or Defective Items

We accept returns or offer replacements only if your item arrives damaged or defective.

To be eligible:
- You must contact us within 14 days of delivery
- The item must remain in its original condition

If your order arrives damaged or defective, please email support@tan8protocol.com with your order number and clear photos of the issue. We’ll gladly arrange a replacement or issue a full refund.

Non-Returnable Items

We do not accept returns for change of mind, preference, or general dissatisfaction. Because supplement products cannot be resold once opened, handled, or used, we are unable to guarantee their safety and quality for other customers.

International Orders

For international orders, we currently only support returns for items that arrive damaged or defective. Return shipping costs are the responsibility of the customer.

Questions

If you have any questions, please contact us at support@tan8protocol.com.